Job Description

Be the First Smile Guests See in Portland

Do you enjoy driving, meeting new people, and creating a welcoming guest experience? The Holiday Inn Portland Airport is looking for a friendly, dependable, and service-focused Airport Shuttle Driver to join our hospitality team. In this role, you'll safely transport guests to and from Portland International Airport while delivering outstanding customer service that leaves a lasting first impression. This is more than just a driving job you'll play an important role in creating a clean, welcoming, and helpful environment for our guests throughout the hotel.

What You'll Do:

Guest Transportation & Service:

• Safely transport guests between the hotel and Portland International Airport.
• Greet guests warmly and assist with luggage.
• Provide excellent customer service and local area information.
• Communicate with the Front Desk regarding shuttle schedules and guest needs.
• Help create a positive arrival and departure experience for every guest.

Vehicle Safety & Maintenance:

• Conduct pre- and post-trip vehicle inspections.
• Maintain cleanliness and professional appearance of the shuttle vehicle.
• Follow all traffic laws, safety regulations, and hotel procedures.
• Report maintenance or safety concerns promptly.

Hotel Guest Support During Downtime:

When not actively driving, you'll help maintain a welcoming guest environment by:

• Assisting guests with directions and general requests.
• Helping maintain cleanliness in lobby and entrance areas.
• Picking up debris or trash when needed.
• Supporting lobby presentation and guest amenities.
• Providing visible guest service support throughout the property.

What We're Looking For:

• Open availability - early mornings, evenings, nights, weekends & holidays.
• Friendly, outgoing, and guest-focused personality.
• Valid driver's license with a clean driving record.
• Ability to meet insurance and background check requirements.
• Strong communication and professionalism.
• Dependable and punctual work ethic.
• Ability to work independently and stay productive during downtime.
• Previous hotel, transportation, or customer service experience preferred.

Physical Requirements:

• Ability to lift and assist with luggage up to 50 lbs.
• Ability to sit for extended periods while driving.
• Ability to stand, walk, and assist with light cleaning tasks as needed.

Why Join Our Team?

• Work for a globally recognized hospitality brand.
• Hotel discounts through IHG Hotels & Resorts.
• Supportive team environment.
• Opportunity for growth within hospitality operations.

If you enjoy helping people, take pride in safe driving, and want to be part of a hospitality team that values guest service and teamwork, we'd love to meet you.

Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.

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