Job Description

Customer Service Rep

Domino's Pizza in Louisville, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 5219 Dixie Hwy location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders efficiently and accurately
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and operate the point-of-sale system
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Lift and move items weighing up to 25 lbs. as needed

Qualifications

• Strong communication skills with a friendly and positive attitude
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a willingness to assist coworkers as needed
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and commitment to food safety standards
• Customer-focused mindset with a dedication to providing excellent service
• Ability to multitask and prioritize responsibilities effectively

Note: Applicants must be able to pass a pre-employment drug test and criminal background check.

Domino's Pizza is an equal opportunity employer committed to creating an inclusive work environment for all team members.

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