Job Description

Job Title

Responsible for interacting in a courteous and friendly manner with guests, residents and staff. Assists residents with valet services, parking services and mail/package delivery. Must be able to handle multiple tasks simultaneously.

Essential Duties And Responsibilities

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• You will always be cheerfully greeting guest and residents, and sincerely thank them upon exit.
• You will be the first impression to community guest, parking and retrieving vehicles in a safe and timely manner.
• You will explain valet parking and provide instructions for other guest parking options.
• While filling in at the concierge desk, duties will also include scheduling transportation services, taking dining services requests, submitting work order requests and making reservations for various community events.
• Helps coordinate set-up and break-down of events and activities.
• Performs light clerical duties.
• Acts as back-up for answering outside calls.
• Monitors emergency response system and fire alarm panel during daytime hours.
• Ensure the "First Impressions" of the front of the community meet the company standards.
• Other duties as assigned by Supervisor.

Supervisory Responsibilities

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• High school diploma or equivalent.

•Current valid drivers license is required.

•Experience in customer service environment, preferably in a senior living setting.

The employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

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