Job Description

Job Description and Duties

Under general supervision, the Education Programs Consultant (EPC) independently investigates and processes complaints and due process decisions involving alleged violations of federal and state special education laws. The EPC reviews allegations; analyzes evidence; coordinates with complainants, local educational agencies (LEAs), nonpublic schools, and internal staff; and prepares detailed investigation reports with findings, conclusions, and corrective actions within required timelines.

Responsibilities include providing statewide technical assistance, conducting onsite visits when needed, researching current special education laws, trends, and legal decisions, and ensuring LEA compliance with corrective actions. The EPC also reviews and edits colleagues’ work, prepares written correspondence, delivers technical presentations, participates in meetings, keeps supervisors informed, and supports the mission of the Office of Dispute Resolution.

Personal Leave Program 2025

Effective July 1, 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary range(s) shown on this job posting does not reflect the salary reduction.

You will find additional information about the job in the .

Working Conditions

TELEWORK OPTION

HYBRID

This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and physically reporting to the office.

Special Requirements

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to work independently and collaboratively with diverse stakeholders.
• Knowledge of state and federal special education laws, regulations, policies, and procedures.
• Experience working with LEAs, school districts, parents, and educational partners.
• Strong analytical, organizational, research, and problem-solving skills.
• Ability to evaluate complex issues and data, develop recommendations, and support decision-making.
• Strong written and verbal communication skills, including handling sensitive or difficult interactions professionally.
• Ability to exercise sound judgment, tact, initiative, and resourcefulness.
• Ability to manage multiple priorities while maintaining accuracy and objectivity.
• Proficiency in Microsoft Office Suite.

Benefits

The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit. Some of these benefits include:

· Medical benefits, including health, dental, and vision insurance

· Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days

·401(k) and 457(b) Plans (Savings Plus)

· Employee Assistance Program

· Commute Program

More benefit information can be found on CalHR’s website: Benefits Summary

Important Application Instructions

• How to Apply for state jobs:
• Electronic applications submitted through your CalCareer account are highly recommended.
• DO NOT include any confidential information on any documents you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
• Incomplete or late application packages will NOT be considered.
• For experience to be considered, your STD 678 (state application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Applications that are submitted blank or with “see resume” in place of duties performed will be considered incomplete.
• For civil service classifications, do not use working titles.
• If you choose not to submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), use the revised 06/2024 version.
• If you are using education to meet the minimum qualifications, you must submit a copy of your transcripts or diploma. Foreign transcripts must be accompanied by an academic credential evaluation. List of approved agencies:
• Please note that the CalCareer system will not allow you to make changes to your application once it is submitted.
• Candidates who reside outside of the State of California may be admitted to the job interview but must provide proof of residence in California prior to being eligible for appointment.
• For general information about getting a job with the state, please view the job series videos here: .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name ,”be no more than 2 pages, no smaller than 12-point font, and address the following:
  • Explain how your experience and background qualify you for the Education Programs Consultant position in the Dispute Resolution Investigation 3 Unit.
    

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