Job Description

Innovation and Experience Manager - CBS - EY Wavespace(tm) - Manager - Multiple Positions - 1716254 Other locations: Primary Location Only Requisition ID: 1716254 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Design large-scale workshop experiences focused on our client’s most challenging business transformation opportunities. EY Wavespace™ experiences are rooted in design thinking and systems thinking methodologies and delivered through manual design thinking approaches and leveraging appropriate collaboration technology tools. Enable organizations to identify and address their most critical issues, ranging from strategic direction and alignment, digital disruption and, organizational responses to the pace of change whether technological, political or societal in nature. Work with global clients to understand and address their largest and most complex performance opportunities. Design and deliver strategic, design thinking-based workshops to help clients increase alignment and collaboration to shape the future with confidence. Design a quality client experience incorporating fit-for-purpose design thinking approaches and appropriate collaboration technology tools and/or analog design to achieve the experience outcomes. Ensure the strategic design will meet client’s desired outcomes and expectations. Demonstrate in-depth collaborative design thinking capabilities and related activities knowledge. Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm. Minimum Requirements Must have a Bachelor’s degree in Business, Economics, Design, Human Resources Management, Psychology, Cognitive Science, Communications, Organizational Studies or a related field and 5 years of progressive, post-baccalaureate related work experience. Alternatively, will accept a Master’s degree in Business, Economics, Design, Human Resources Management, Psychology, Cognitive Science, Communications, Organizational Studies or a related field and 4 years of related work experience. Must have 4 years of experience in providing advisory and/or consulting services in at least two of the following: Organizational Change Management Organizational Design Design thinking Operating & delivery modelling and implementation Customer Experience mapping / journey mapping Digital design Digital transformation Large-scale transformation Must have 4 years of experience developing design thinking based strategic workshop experiences to support transformative client engagements in a combination of at least two of the following objectives: Understanding clients’ biggest questions and broadening their exposure to aligned market trends, case studies, examples, and leading practices. Presenting options to clients that will drive significant change in relation to their biggest questions. Creating tactical and practical steps for resolution. Supporting the alignment of groups through collaborative facilitation and design thinking experiences. Must have 4 years of experience translating complex issues into coherent problem statements and designing processes to enable organizations to resolve complex issues. Must have 3 years of experience managing the design of innovation workshops/sessions and facilitating the delivery. Must have 4 years of experience in planning and managing at least two complex and critical projects across multiple locations. Must have 4 years of experience supervising advisory/consulting professionals. Requires travel up to 90% to serve client needs. Employer will accept any suitable combination of education, training, or experience. Benefits We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $163,030.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EPO: EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com. #J-18808-Ljbffr Ernst & Young Advisory Services Sdn Bhd

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