Job Description

The PositionThe Contra Costa County Health Services Department is seeking to fill one (1) temporary Nutrition Assistant in the Women, Infants, and Children (WIC) Program located in Pittsburg, CA. You may occasionally be required to travel to different sites within Contra Costa County.Nutrition Assistants participate and assist in patient nutritional care services in an acute care hospital; relieve Registered Dietitians of certain routine aspects of the nutritional services program and may perform dietary-related tasks; determine, enroll, and recertify the WIC applicants program eligibility in Public Health, provide nutrition and breastfeeding education, develop care plans for low-risk participants, and provide group classes.The WIC Program is a federally funded supplemental food and nutrition program for low-income pregnant, breastfeeding, and postpartum women, infants, and children under age five who are at a nutritional risk.The goal of the WIC Program is to provide women, infants, and children with healthy food, knowledge, and the opportunity to make healthy choices in an atmosphere of dignity and respect, thus enhancing the potential for all to enjoy a higher quality of life.We are looking for someone who is:A strong communicator. You will be responsible for communicating (both written and verbally) relevant nutrition and breastfeeding information to WIC program participants.Customer Oriented. You will need to be respectful, empathetic, compassionate, and engaged when interacting with WIC participants and the WIC team.Trustworthy. You will be expected to display honesty, adhere to principles, and be personally accountable.A team player. You will be responsible for establishing and maintaining effective working relationships with individuals within the WIC Team.Knowledgeable. You will be responsible for providing virtual or in-person group education to WIC participants.What you will typically be responsible for:Performing participant screenings, registration, determining program eligibility, verifying income and addresses, and documenting medical and nutrition data.Performing certification and recertification of participants using California's WIC WISE (Web Information System Exchange) SystemAssessing the nutritional needs of WIC participants, providing nutrition education, and breastfeeding support, and referring high-risk participants to the program's public health nutritionistsProviding group education on nutrition, breastfeeding, consumer education, and health-related topicsAnswering phones using phone etiquetteWorking with computers, data collection, and electronic client recordsAssisting in identifying and referring participants to health providers, public health nurses, and local community resourcesSupporting staff and community health professionals with nutrition and health information and referralsProviding orientation to participants regarding program servicesA few reasons you might love this job:You will be part of a dynamic team working to improve health outcomes and empower low-income families to make healthy choices and enjoy a higher quality of life.You will be able to support and mentor young families in your local community.You will work with a diverse population of staff and participants.You will have the opportunity to grow professionally through training, webinars, and conferences.A few challenges you might face in this job:The demands and needs of the program can change rapidly.Work can be time-sensitive and stressful at times.Clinic flow moves at a rapid pace as we serve a large population.Competencies Required:Using Technology: Working with electronic hardware and software applicationsAdaptability: Responding positively to change and modifying behavior as the situation requiresHandling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversityProfessional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountabilitySelf-Management: Showing personal organization, self-discipline, and dependabilityListening: Fully comprehending spoken communicationOral Communication: Engaging effectively in dialogueWriting: Communicating effectively in writingCustomer Focus: Attending to the needs and expectations of customersGroup Facilitation: Enabling constructive and productive group interactionTeamwork: Collaborating with others to achieve shared goalsValuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

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