Job Description

Universal BankerEnt Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!Job DescriptionHours: Monday-Friday 8:45am-5:15pm, every other Saturday 8:45am-1:15pm.Full?time | Member?Focused | Career Growth | Incentive EligibleAt Wings Financial, our Universal Bankers are the welcoming face of the branch, and the trusted partner our members rely on. If you love connecting with people, solving problems, and creating meaningful financial experiences, this is a place where you can build a long?term career.Why This Role Matters Our Universal Bankers do more than process transactions. They build relationships, uncover needs, and help members feel confident and supported. You will be part of a high?performing, collaborative team led by a manager who values communication, structure, and personal growth.What You'll DoCreate exceptional member experiences through warm, personalized serviceSupport members with everyday banking needs and financial solutionsConsult with members to understand their goals and offer products that support their financial well?beingAssist with consumer lending, account opening, digital banking, and problem resolutionContribute to a positive, team?oriented branch cultureParticipate in ongoing training and development to grow your skillsWhat Makes This Role Stand OutTime?and?a?half pay on SaturdaysMonthly incentive opportunitiesAnnual bonus programClear career pathing into licensed roles, digital banking, wealth management, and leadershipSupportive, structured branch environment with strong leadershipStable, member?focused credit union cultureWhat We're Looking ForA warm, engaging personalityStrong communication skillsCuriosity and willingness to learnAbility to build rapport with all types of membersComfort working in a structured, fast?paced environmentCustomer service or sales experience is helpful, but not requiredWhy You'll Love Working Here You'll join a team that values authenticity, teamwork, and doing what's right for our members. You'll be supported, coached, and given opportunities to grow. And you'll be part of a branch that truly feels like a community.QualificationsHigh School diploma required, some college preferred.Proven sales skills and 1 year member service or retail banking experience preferred.Cash handling experience preferred.Knowledge of banking and/or credit union regulations, preferred.Experience recommending products and plans to improve a member's financial position, preferred.Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.Excellent member service skills with a member focused mindset.Acts as part of a cohesive team, demonstrating excellent people skills and the ability to interact positively with other employees.Proficient with MS Office products and general office equipment.Comfortable and confident with self-service technology.Good organizational skills, detail oriented with strong emphasis on accuracy and integrity.Ability to maintain composure, and problem solve with a positive solutions-oriented mindset.Excellent verbal and non-verbal communication skills.Required to obtain or possess a Mortgage Loan Originator ("MLO") unique qualifier (NMLS registration number). Must have the ability to successfully complete all MLO Registry requirements, including passing background and credits checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act.Bondable.Notary license required upon hire.Bilingual candidates (English/Spanish) are encouraged to apply.Additional InformationPay Range: $22.25-$23.50/hr. plus monthly incentives and 3% annual target bonus.The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.BenefitsGenerous 401(k) match401k Discretionary Profit SharingHealth InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term and Long Term DisabilityHealth Savings Account with company contributionEmployee Assistance ProgramPaid Vacation, Sick, Floating Holidays and Volunteer Time OffPaid HolidaysTuition ReimbursementPaid Parental LeaveWe anticipate this position to close on 07/24/2026. Please submit your application at your earliest convenience to be considered.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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